Privacy Policy and Terms
Vendistax
Effective Date: January 26, 2026
1. Introduction
Vendistax (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vendistax.com, use our IoT software platform, or engage with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. Information We Collect
Personal Information You Provide:
When you interact with our website or services, you may voluntarily provide us with personal information, including: your name, email address, phone number, company name, and any other information you choose to include in messages or inquiries submitted through our contact form.
Information Collected Automatically:
When you access our website, we may automatically collect certain information about your device and usage, including: IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of visits, and other standard web analytics data.
Platform and Equipment Data:
If you or your organization use our IoT software platform, we may collect: organization and account information, equipment identifiers and configuration data, operational data from connected equipment (such as sensor readings, usage patterns, and performance metrics), user activity within the platform, and transaction or inventory data processed through connected equipment.
3. How We Use Your Information
We use the information we collect for the following purposes: to respond to your inquiries and provide customer support; to deliver, operate, and maintain our IoT software platform and services; to process transactions and send related information; to improve and optimize our website and services; to send you technical notices, updates, and administrative messages; to analyze usage trends and gather demographic information; to detect, prevent, and address technical issues or security threats; and to comply with legal obligations.
4. Disclosure of Your Information
We may share your information in the following situations: with service providers who assist us in operating our website and services (such as hosting providers, analytics services, and email delivery services); with your consent or at your direction; to comply with applicable laws, regulations, or legal processes; to protect the rights, property, or safety of Vendistax, our customers, or others; and in connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our website. These technologies help us analyze website traffic, remember your preferences, and improve your experience. You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our IoT platform uses encryption, secure authentication, and access controls to safeguard data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Equipment and operational data may be retained for analytics and service improvement purposes in accordance with applicable data retention policies.
8. Third-Party Services
Our services may integrate with third-party services for notifications (such as SMS or email providers), analytics, or other functionality. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
9. SMS Notification Terms
Vendistax Alerts: By opting in, you agree to receive recurring SMS notifications about system updates and alerts. Message frequency varies (up to 10 messages per day). Message and data rates may apply. Reply STOP to cancel or HELP for help. Carriers are not liable for delayed or undelivered messages.
To opt out of SMS notifications at any time, reply STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS alerts. To resume notifications, you may opt in again through your account settings or by contacting us.
Carriers are not liable for delayed and undelivered messages
For assistance with SMS notifications, reply HELP to any message or contact us at support@vendistax.com or +1 (847) 485-9551.
10. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including: the right to access the personal information we hold about you; the right to request correction of inaccurate information; the right to request deletion of your personal information; the right to object to or restrict certain processing; and the right to data portability. To exercise these rights, please contact us using the information provided below.
11. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
12. Changes to This Policy
We may update this Privacy Policy and Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy and Terms or our data practices, please contact us at:
Vendistax
Barrington, IL 60010, USA
Phone: +1 (847) 485-9551
Email: sales@vendistax.com